I help enterprise platforms transform messy workflows into clear, trustworthy user experiences
I designed a resource hub in ServiceNow’s web development tool so that users can get help right where they work | ServiceNow
I drove content design for UI Builder’s first generative AI feature | ServiceNow
I redesigned how users create pages in UI Builder, hugely improving usability | ServiceNow
Thanks for stopping by! I’m currently a content designer at ServiceNow, where I’m driving content design strategy for the Autonomous Workforce. Because I’m endlessly trying to make sense of things, I’m usually the designer people bring in for especially technical problems.
Previously, I worked as a technical writer creating documentation for system administrators.
When I’m not at work, you can still find me trying to learn new things. My current projects include outdoor rock climbing, piano, and film photography.
If you’d like to hear more about my work or even just want to swap notes, I’d love to chat. The best place to reach me is LinkedIn.